PRIVACY POLICY

INTRODUCTION

This PRIVACY POLICY explains how we (TheTrendyCove LLC) and its affiliates, such as payment processors, payment providers, financial services providers, employees, contractors and/or entities with interest, process the Personal Information of website visitors, platform users, Account Holders and/or any person/entity that interreacts with us. You are to read and understand this policy in full, as it constitutes the core of our obligations when it relates to your Personal Information and how, when and why you provide us with your Personal Information and how, when and why we use/require your Personal Information.

INITIAL REMARKS

Privacy is a fundamental human right; we here at TheTrendyCove LLC believe each person/entity deserves the right to ensure their privacy is protected, and it’s at the core of our values.

As such, we strive to protect your right, however; by law and our business operations; we must collect Personal Information to ensure our services are provided effectively, useful and of standard.

WHEN WE COLLECT INFORMATION

We collect information which is outlined herein when:

• When you visit our website;
• When you make use of our services;
• When you register for an account;
• When you log into your account;
• When you make use of the online platforms;
• When you contact us for support, inquire about services and/or contact us in general;
• When you share your Gift Card information;
• When our payment processors verify the Gift Card information;
• When we issue payment and/or register payment towards you;
• When third parties request such information when we process your requests.

 

PERSONAL INFORMATION WE COLLECT

Personal Information we collect is only information you willingly provide us and general Personal Information which we automatically collect.

• INFORMATION YOU PROVIDE US
  • Contact information includes your first and last name, email address, mailing address, phone number, and company name.
  • Profile information, such as your username and password that you may set to establish an online account with us, your date of birth, your gender, etc.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise, correspond with us online.
  • Payment information, such as your credit or debit card information, cryptocurrency wallet address, or the fact that payment was completed through a third-party payment solution (such as PayPal); and, in the case of corporate sales, bank account information and purchase order number furthermore payee information for check and bank account information for personal accounts shall also be collected and/or where provided.
  • Transaction information, such as information about the gift cards you purchase and the private message you may choose to include in connection with a gift card order
  • Gift card information such as your gift card number and PIN.
  • Usage information, such as how you use the Service and interact with us, including information associated with any content you submit to us.
  • Marketing information, such as your preferences for receiving communications about our offerings and promotions and details about how you engage with our communications.
    
    Other information that we may collect which is not specifically listed here but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
    
    

GIFT CARD-RELATED INFORMATION

When you provide us with Gift Card information we require, such shall include, not limited:

• Card Number;
• Pin Number, CVC/PIN and/or Expiry date where applicable;
• Gift Card Receipt;
• E-mail address;
• Phone Number;
• Recipients permission

AUTOMATICALLY COLLECTED INFORMATION

We automatically collect, when you visit our website/platform:

• IP addresses;
• Your current location;
• VPN information;
• Device you connect with.

 

HOW WE USE YOUR INFORMATION

• FOR OUR SERVICES
  

  We use your information to operate the services we offer, as such, we use your personal information to:

  • provide, operate and improve the Service
  • provide information about our products and services
  • establish and maintain your user profile on the Service
  • communicate with you about the Service, including by sending you – announcements, updates, security alerts, and support and administrative messages
  • understand your needs and interests, and personalise your experience with the Service and our communications
  • provide support and maintenance for the Service to respond to your requests, questions and feedback
    
    
• FOR SAFETY, FRAUD PREVENTION, COMPLIANCE
  

  We may use your personal information as we believe necessary or appropriate to:

  • comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities;
  • protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • enforce the terms and conditions that govern the Service or any gift card purchased through the Service; and
  • protect, investigate and deter against fraudulent, harmful, unauthorised, unethical or illegal activity.
    
    
• YOUR CONSENT
  In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

YOUR RIGHTS

• YOUR ACCOUNT
  

  You can delete, revise, amend and/or change the Personal Information on your account.

• CHOOSING NOT TO SHARE YOUR INFORMATION
  Where we are required by law to collect your personal information, or where we need your personal data to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services.

YOUR SECURITY

We take reasonable measures to protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

CHILDREN

We do not offer our services to anyone under the age of eighteen (18) unless parental consent is granted, as such; this privacy policy binds the legal guardian.

CHANGES TO POLICY

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service.

We may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service.

Any changes to this Privacy Policy will be effective when we post the new terms and/or after we implement the recent changes on the Service (or as indicated at the time of posting). In all cases, your continued use of the Service after posting any modified Privacy Policy indicates your acceptance of the terms of the revised Privacy Policy.

CALIFORNIA PRIVACY POLICY NOTICE

The information provided in this “Information for California Residents” section only applies to the state of California residents. This notice describes how we collect, use and share your Personal Information (as defined in the California Consumer Privacy Act of 2018, or “CCPA”) and your rights concerning that Personal Information.

• YOUR RIGHTS UNDER CCPA
  The rights under the CCPA are only for California Residents; we do hold the right to deny any request made under the CCPA; your rights include:
  
  • You can request the following information about how we have collected and used your Personal Information during the past 12 months:
  • You can request a copy of the Personal Information that we maintain about youYou can ask us to delete the Personal Information that we hold about you.
  • You are entitled to exercise the rights described above free from discrimination. This means that we will not penalise you for exercising your rights by taking actions such as denying you goods or services, increasing the price/rate of goods or services, decreasing the service quality, or suggesting that we may penalise you as described above for exercising your rights. However, the CCPA allows us to charge you a different price or provide a different service quality if that difference is reasonably related to the value of the Personal Information we are unable to use
• YOUR RIGHTS UNDER CCPA
  

  Contact us via sales@trendy-cove.com

 

CONTACT US

If you have any questions, contact our legal team at sales@trendy-cove.com for more information.